Variables Affecting The Level of The Administrative Quality of The Office of Primary Educational Service Area

Abstract

This research aimed to explore the variables that affected the level of the administrative performance and the level of the administrative quality in compliance with the standard of the Office of Primary Educational Service Area. Single-stage sampling was used to select the samples of Thailand’s 53 Offices of Primary Educational Service Area under the Office of Basic Education Commission, Ministry of Education with the random number table. Eight independent variables included the level of the academic leadership of the directors of Offices of Primary Educational Service Area; their level of the change-oriented management; their conceptual thinking skill; their systematic problem-solving thinking skill; the attitudes of the Office of Primary Educational Service Area’s staff towards the service; the staff’s attitudes towards educational professions; the staff’s qualifications including their educational background, their grade point average, their professional development training, and work experiences; and the organizational culture types of the Office of Primary Educational Service Area including family culture, adhocracy culture, bureaucratic culture, and market culture. Dependent variables were the level of the management performance and the level of the management quality in compliance with the standard of the Office of Primary Educational Service Area. Research tools were questionnaires, tests, and attitude tests. Data was then analyzed with the calculation of average, standard deviation, coefficient of variation, correlation coefficient, and multiple regression analysis.

The research has revealed that1. The administrative performance in compliance with the standard of the Office of Primary Educational Service Area was ranked in a high level and the level of the administrative performance in compliance with the standard of the Office of Primary Educational Service Area was slightly different. The level of the administrative quality in compliance with the standard of the Office of Primary Educational Service Area was ranked in a “good” level and the level of administrative quality was slightly different.

2. Two independent variables including the level of the academic leadership of the directors of (β = 0.439) as well as the attitudes of Offices of Primary Educational Service Area’s staff towards educational profession β = 0.313) both affected the level of the management performance in compliance with the standard of the Office of Primary Educational Service Area with statistical significance at .01 and .05 levels. These variables could explain the 61.30 percent of the variance of the level of the management performance in compliance with the standard of the Office of Primary Educational Service Area with statistical significance at .01 level. Also, the level of the academic leadership of the directors of Office of Primary Educational Service Area (β = 0.469) and the staff’s attitudes towards educational professions (β= 0.345) affected the level of the management quality in compliance with the standard of the Office of Primary Educational Service Area with statistical significance at .01 and .05 levels. These variables could explain the 58.40 percent of the variance of the level of the management quality incompliance with the standard of the Office of Primary Educational Service Area with statistical significance at .01level.