A Study of the Reality and Expectations of Students towards the Student Registration Department Suranaree University of Technology

Abstract

The purposes of this research were 1) to study of the reality and expectations of students towards the student registration department Suranaree University of Technology 2) to needs assessment and rank the needs development of student registration department Suranaree University of Technology. The sample of this research consisted of 379, Undergraduate students Academic year 2020 of Suranaree University of Technology used as a sampling group by using a accidental sampling. The research instrument used for collecting data was a rating scale questionnaire. The statistics for analyses of data included the mean, standard deviation, t-test and priority need index modified. The results were as followed: 1. to study of the reality and expectations of students towards the student registration department Suranaree University of Technology as found that: Reality as a whole aspect were high level and expectations as a whole aspect were highest level. 2. to needs assessment and rank the needs development of student registration department Suranaree University of Technology as found that: the needs assessment value is between 0.17-0.29 and can arrange the priorities for student registration development as follows: The aspect of the PNImodified at the first rank was registration system online, the second was register on website / to additional credits / to change study group / to reduce courses / to drop out, the third was management, the fourth was personal record and lastly the fifth was service of registered officer.