Consumer Protection for Broadcasting in the Era of Media Convergence: Case Study of Malaysia

Authors

  • Asst.prof. Ornamal Arapol, Ph.D. School of Law, University of the Thai Chamber of Commerce

Keywords:

Consumer Protection, Convergence, Broadcasting

Abstract

Nowadays, broadcasting is divided into traditional broadcasting and Over-the-top service. In this regard, Malaysia enacted the Communications and Multimedia Act (CMA) 1998, which regulates content, advertisement, appropriate content for young people, accessible content for disabilities in traditional broadcasting. In the meantime, contents that are broadcasted via OTT are not under this requirement. However, there is the Malaysian Communications and Multimedia Content Code, which is the best practice to encourage voluntarily OTT service providers to provide consumer protection via their OTT services. In addition, professional organizations can assist to raise awareness for OTT service providers to concern about this issue.

References

Asia Video Industry Association. (2018). OTT TV policies in Asia. https://avia.org/wp-content/uploads/2018/08/PUB-OTT-TV-Policies-inAsia-2018.pdf

Md Isa, A. (2019). Netflix and dilemma of content regulation in Malaysia. https://www.researchgate.net/publication/338823027_Netflix_and_Dilemma_of_Content_Regulation_in_Malaysia

Baker & McKenzie. (2012). Guide to media and content regulation in Asia Pacific. https://docplayer.net/3707622-Guide-to-media-and-content-regulation-in-asia-pacific.html

Abdan, M. M. F. M. (2013, October). The content code media self-regulation [Conference presentation]. Putrajaya. http://www.skmm.gov.my/skmmgovmy/media/General/pdf/Mohd-Mustaffa-Fazil-Mohd-Abdan-The-Content-Code-Media-Self-Regulation.pdf

Privacy Shield Framework. (n.d.). Malaysia—Licensing requirements. https://www.privacyshield.gov/article?id=Malaysia-Licensing-Requirements

Asia Video Industry Association. (2018). Pay television matrix for Malaysia. https://asiavia.org/wp-content/uploads/2018/10/FINAL_2017-18-pay-TV-matrix-Malaysia.pdf

The Communications and Multimedia Content Forum of Malaysia. (n.d.). The Malaysian communications and multimedia content code. https://www.mcmc.gov.my/skmmgovmy/files/attachments/ContentCode.pdf

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Published

2024-06-01

How to Cite

Arapol, O. (2024). Consumer Protection for Broadcasting in the Era of Media Convergence: Case Study of Malaysia. UTCC Law Journal, 16(1), 1–14. retrieved from https://so20.tci-thaijo.org/index.php/utcclawjo/article/view/726

Issue

Vol. 16 No. 1 (2024): UTCC Law Journal

Section

Research Article

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