Context- Based Micromanagement Context-Based Micromanagement as an Inclusive Strategy in Small Private Higher Education: An Inclusive Case Study of Public Relations Volunteers at Universitas PGRI Argopuro Jember.

An Inclusive Case Study of Public Relations Volunteers at Universitas PGRI Argopuro Jember.

Abstract

Small private higher education institutions in Indonesia face complex challenges related to student quality, motivation, inclusivity, and adaptability, particularly among students from rural, low-economic, and pesantren (Islamic boarding school) backgrounds. This study examines the implementation of context-based micromanagement as an inclusive leadership and learning strategy at Universitas PGRI Argopuro Jember (UNIPAR). Employing an in-depth qualitative case study approach, this research analyzes how lecturers and administrative units, specifically the Public Relations (Humas) Bureau, apply micromanagement tailored to students’ social, cultural, technological, and psychological contexts. Data were collected through semi-structured interviews, institutional documentation, and observation of volunteer outputs on official university media platforms. The findings reveal that context-based micromanagement supports student transition into urban academic culture, enhances engagement through social media–related competencies, and fosters inclusive environments, including for volunteers with mental disabilities. The study concludes that micromanagement, when applied contextually, ethically, and temporarily, can function as a developmental and inclusive leadership strategy in small private higher education institutions.
Keywords: micromanagement, inclusive leadership, higher education, public relations, mental disability