Chinese Administrators Perceptions of Artificial Intelligence-Enhanced Learning Management Systems in Smart Higher Education

Hong Ma; Alan White; Supot Rattanapun; Supaphorn Akkapin

Authors

Hong Ma Rajamangala University of Technology Krungthep, Bangkok, Thailand
Alan White Rajamangala University of Technology Krugthep
Supot Rattanapun Rajamangala University of Technology Krungthep, Bangkok
Supaphorn Akkapin Rajamangala University of Technology Krungthep, Bangkok https://orcid.org/0009-0005-0114-8220

Keywords:

Artificial Intelligence, Learning Management Systems, Smart Education

Abstract

The convergence of Artificial Intelligence (AI) and Learning Management Systems (LMS) is driving a profound transformation in higher education, fostering personalised learning, enhanced administrative efficiency, and smart campus environments. This paper reviews global research on LMS adoption and AI integration in Europe, China, and Australia, highlighting regional trends, user perceptions, and technological innovations. Drawing on studies of AI-enabled chatbots, intelligent assistants, and bibliometric analyses, the review identifies critical factors influencing technology acceptance, including perceived usefulness, confirmation, and attitude toward use. A conceptual framework grounded in the Technology Acceptance Model (TAM) is proposed to examine Chinese postgraduate administrators’ perceptions of AI and LMS adoption. The study’s methodology involves a survey of 16 Chinese master’s students studying educational administration at a Thai university, providing cross-cultural insights into future policy and implementation strategies.

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