Students Perceptions of Online Learning Platforms: Impact on Education and Learning Accessibility in China

Xu Liu; Hu Yayun; Zhong Peiyi; Kaishu Wang; Tubagus Achmad Darodjat; Alan White

Authors

Xu Liu Rajamangala University of Technology Krungthep, Bangkok, Thailand
Hu Yayun Rajamangala University of Technology Krungthep, Bangkok, Thailand
Zhong Peiyi Rajamangala University of Technology Krungthep, Bangkok, Thailand
Kaishu Wang Rajamangala University of Technology Krungthep, Bangkok, Thailand
Tubagus Achmad Darodjat Rajamangala University of Technology Krungthep, Bangkok, Thailand
Alan White Rajamangala University of Technology Krugthep

Keywords:

Online learning, education accessibility, Xueersi Online School, digital education, Double Reduction Policy, AI in education

Abstract

This study investigates the experiences of 120 university students in China using Xueersi Online School, with a focus on key factors such as ease of use, personalized learning, course effectiveness, and affordability. A structured questionnaire was distributed, covering six dimensions: basic information, online learning habits, perceived ease of use, perceived usefulness, behavioral intentions, and challenges and suggestions. The results indicate that students generally find the platform user-friendly and highly value its AI-driven personalized learning features. Additionally, the platform is perceived as useful for improving learning efficiency, particularly in structured subjects. However, the study highlights a significant urban-rural gap in access to online learning due to network and device limitations in rural areas. Affordability concerns also emerged, with students from lower-income backgrounds finding the platform's courses expensive. The findings suggest that while Xueersi Online School is effective in providing a personalized and efficient learning experience, addressing accessibility and cost issues will be crucial to making the platform more inclusive and equitable for all students.

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